Shipping policy

📦 Shipping Policy

Thank you for shopping with us! We’re committed to preparing and delivering your order with care and efficiency.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).
Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Carriers

We ship using trusted carriers to ensure reliable delivery:

Canada Post
UPS
Purolator
DHL

The available shipping options and rates will be shown at checkout based on your location.

Estimated Delivery Times

Canada:
2–9 business days

United States:
3–10 business days

International:
5–21 business days

Delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or high shipping volumes.

Shipping Rates

Shipping costs are calculated at checkout based on:

Your delivery location
Package weight and size
Selected shipping speed

Order Tracking

Once your order ships, you will receive a tracking number by email so you can follow your package.

Incorrect Shipping Addresses

Please ensure your shipping address is correct at checkout.
We are not responsible for packages delivered to incorrectly entered addresses.

Lost or Stolen Packages

After your order has been handed to the shipping carrier, we are not responsible for lost or stolen packages. If you experience an issue, please contact us and we will do our best to assist you.